Frequently Asked Questions

Frequently asked questions, grouped by subject.

The following questions have all been asked recently by our many of our users. If you don't find your particular question below, take a look in the Knowledge Base or search by keyword.

Programmes

Can we control the order of how i-lign lists deliverables?

Permissions

Restricting Project Access

Technical

How do I upgrade Java on my i-lign server?How can I find out technical information about my i-lign instance?How do I send our support log files and database to i-lign?

Timesheets

How are Timesheets Pre-Populated?

Browsers

Can I use i-lign with multiple browser windows or tabs?

Java

How do I upgrade Java on my i-lign server?

MS Project

Microsoft Project Import FAQsCan I print out the Gantt Chart?Can an i-lign schedule be exported to Microsoft Project ?

Gantt Chart

Microsoft Project Import FAQsWhy are task numbers different in the HTML and the Gantt chart view?Can I print out the Gantt Chart?Can an i-lign schedule be exported to Microsoft Project ?Troubleshooting the Gantt Chart

Tasks

Why are task numbers different in the HTML and the Gantt chart view?How is the Project Percentage Complete figure calculated?Why are Tasks marked as 100% complete showing in an overdue Task list?

Project Reports

How is the Project Percentage Complete figure calculated?Why are Tasks marked as 100% complete showing in an overdue Task list?

Notifications

Which events generate notification emails?

Troubleshooting

How do I send our support log files and database to i-lign?Troubleshooting the Gantt Chart

Project Administration

Can a project be removed or deleted?

Configuration

How are Timesheets Pre-Populated?How many i-lign licences are we using?Which events generate notification emails?

Deliverables

Can we control the order of how i-lign lists deliverables?

Importing

Microsoft Project Import FAQs

Exporting

Can I print out the Gantt Chart?Can an i-lign schedule be exported to Microsoft Project ?